AFTER-SALES SERVICES

Preventive Maintenance + Customer Empowerment

Shengkun

Core Commitments of After-sales Service

1. Global Rapid Response Mechanism

2.Product Lifecycle Management

Shengkun

Technical Support and Problem-solving System

1.Hierarchical Technical Support

2.Empowerment by Digital Tools

Shengkun

Guarantee of Spare Parts Supply Chain

1.Global Layout of Spare Parts Warehouses

2.Transparent Management of Spare Parts

Shengkun

Preventive Maintenance and Value-added Services

1.Customized Maintenance Plan

2.Customer Capacity Building

Shengkun

Service Quality Control and Continuous Improvement

1.Closed-loop Management of Customer Satisfaction

2.Data-driven Service Optimization

Shengkun

Environmental Protection and Compliance Statement

Compliant with international standards

ADVANTAGES

Customer Driven Quality Is

The Focus When Processing All Of Our Products

Providing High-Quality Products Is Our Eternal Pursuit

Intelligent Control
Intelligent Control

Intelligent Control

We offer a rich variety of products, covering all kinds of chip conveyors such as chain - plate chip conveyors, scraper chip conveyors, and spiral chip conveyors, as well as various mechanical parts. This enables us to provide customers with one - stop purchasing services. Meanwhile, we can also offer personalized customized products according to the specific needs of customers.

Shengkun
A Wide Range of Applications
A Wide Range of Applications

A Wide Range of Applications

It can be used in combination with various machine tool equipment, such as lathes, milling machines, drilling machines, machining centers, etc.

Shengkun
Powerful transportation capacity
Powerful transportation capacity

Powerful transportation capacity

It can quickly and efficiently collect and convey various types of chips in large quantities.

Shengkun
Product Diversification
Product Diversification

Product Diversification

We offer a rich variety of products, covering all kinds of chip conveyors such as chain - plate chip conveyors, scraper chip conveyors, and spiral chip conveyors, as well as various mechanical parts. This enables us to provide customers with one - stop purchasing services. Meanwhile, we can also offer personalized customized products according to the specific needs of customers.

Shengkun

Shengkun Machine Tool Accessories Co.,LTD.,(SKT)

Faq

question

Can I install machine tool accessories by myself?

answer
Many machine tool accessories can be installed by users with some mechanical knowledge. However, it is crucial to follow the installation instructions carefully. For example, when installing a chuck, ensure that it is properly aligned with the spindle and tightened to the recommended torque. If you are unsure about the installation process, it is advisable to seek professional help to avoid any damage to the machine tool or the accessory.
question

What is the maximum load capacity of a particular tool holder?

answer
The maximum load capacity of a tool holder depends on its design and material. Different tool holders are rated for different loads. For example, a high - speed steel tool holder may have a lower load capacity compared to a carbide - tipped tool holder. Always refer to the product specifications provided by the manufacturer, which clearly state the maximum allowable load in terms of weight or cutting force for safe and proper operation.
question

How do I choose the right chuck for my machine tool?

answer
When choosing a chuck, consider the size and type of the workpieces you usually handle. For small and delicate workpieces, a precision collet chuck might be suitable. If you deal with larger and irregularly shaped workpieces, a three - jaw or four - jaw universal chuck could be a better choice. Also, make sure the chuck's mounting interface is compatible with your machine tool's spindle.
question

What types of machine tool accessories are available and what are their functions?

answer
There are various machine tool accessories such as chucks, which are used to hold workpieces firmly during machining operations. Tool holders are designed to securely mount cutting tools. Vises are useful for clamping workpieces at specific angles. Each accessory has its distinct function to enhance the machining process and improve the precision and efficiency of the machine tool.
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